Please note that the Rosa Knowledge Base has been moved to a new location ( https://pro.rosa.be/knowledge-base ). The page you are currently viewing will not be updated anymore.
Houd er rekening mee dat de Rosa Knowledge Base is verplaatst naar een nieuwe locatie ( https://pro.rosa.be/nl/knowledge-base ). De pagina die u nu bekijkt, wordt niet meer bijgewerkt.
Veuillez noter que le centre d'aide Rosa a été déplacé vers un nouvel emplacement ( https://pro.rosa.be/fr/knowledge-base ). La page que vous consultez actuellement ne sera plus mise à jour.

Troubleshooting

Something didn’t go as expected? Maybe you forgot about a certain setting, you made a mistake, or this is just the way it’s supposed to be. Whatever the reason might be, below you’ll find some common situations Rosa users came across, with an explanation of what could have caused it.

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