Please note that the Rosa Knowledge Base has been moved to a new location ( https://pro.rosa.be/knowledge-base ). The page you are currently viewing will not be updated anymore.
Houd er rekening mee dat de Rosa Knowledge Base is verplaatst naar een nieuwe locatie ( https://pro.rosa.be/nl/knowledge-base ). De pagina die u nu bekijkt, wordt niet meer bijgewerkt.
Veuillez noter que le centre d'aide Rosa a été déplacé vers un nouvel emplacement ( https://pro.rosa.be/fr/knowledge-base ). La page que vous consultez actuellement ne sera plus mise à jour.
Reschedule an appointment
Sometimes you need to move an existing appointment. You can do this in just a few clicks.
Depending on your settings ‘Emails and SMS’ notification of the changes will or will not be sent to your patient.
In this article, you will find :
Appointments can be moved in different ways:
On the same day within the same calendar
Within the same day to another calendar
From one week to another within the same calendar
From one week to another to another calendar
For a single appointment
For a recurring appointment. Within a series of recurring appointments, you can move a single appointment, or you can move the whole series
Single Appointment
Click on the appointment
You’ve two ways to reschedule an appointment
Click on “Reschedule”
Or Click on the 3 points and next on “Reschedule”
Choose where you want to move the appointment
As long as you see the mention at the bottom of your screen, you can freely move in your calendar to find the new moment
Click on Update
Recurring appointment
There are two ways to reschedule an appointment
Click on the appointment
You’ve two ways to reschedule an appointment
Click on “Reschedule”
Or Click on the 3 points and next on “Reschedule”
Choose where you want to move the appointment
As long as you see the mention at the bottom of your screen, you can freely move in your calendar to find the new moment
Click on Confirm
Choose whether you wish to modify a single appointment or the all appointments and click on "Continue".
Do you have a question? Contact our team at support@rosa.be