To appear in the search results of Rosa.be , you must activate your public profile.

This can only be done when:

• your account has been verified by one of our employees. Is your account not yet verified? Please contact us at support@rosa.be

• at least one calendar is associated with a Site that has a valid address

• an INAMI number (which automatically shows your specialty) or a specialty* linked to your account

Activate your public profile

You can easily activate your public profile:

1. Click on your name in the top right corner

2. Click on 'My public profile'

3. Select the profile you want to make public

4. Click on 'Activate profile' at the top right

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5. Click on 'Hide profile if you want to deactivate your profile again

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Open Public Profile (this link only works if you are already logged into your Rosa account)

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Your patients can't make online appointments in the following cases:

• you have not created any time slots in your timetable (or only in the past)

• you haven’t checked the option “Allow online booking” in your motive(s)

• your Rosa Profile is hidden

Other common mistakes:

• you selected “last minute slots” (these slots are only bookable during a limited time frame)

• your “Late booking notice” is to long

• the patient doesn’t have a valid email address

• your external calendar contains appointments at the same time as your time slots

Related articles

Your Timetable

Motives

Activate your Rosa profile

Create emergency slots with "Last-minute slot"

Booking preferences

Add an external calendar