Merge double patient files

Sometimes, you might come across double patient files. Maybe you created two files or you created a patient file, and the same patient booked an appointment online. In those cases, you’ll be able to merge the two files into one.

In this article you’ll find:

Merge double files

1. Open Patients (this link only works if you are already logged into your Rosa account)

2. At the top right, click on “Merge Patients”

   Open

   

3. Find the 2 files you want to merge

   Open

   

4. Review (and adjust if necessary) the information

5. Don’t forget to click on “Merge patients” if you’re ready

If the merge has been done correctly, you will see the following message at the bottom of the screen:

Related articles

Information in the patient file

Create a new patient file