Merge double patient files

Sometimes, you might come across double patient files. Maybe you created two files or you created a patient file, and the same patient booked an appointment online. In those cases, you’ll be able to merge the two files into one.

 

In this article you’ll find:

Merge double files

  1. Open Patients (this link only works if you are already logged into your Rosa account)

  2. At the top right, click on “Merge Patients”

  3. Find the 2 files you want to merge

  4. Review (and adjust if necessary) the information

  5. Don’t forget to click on “Merge patients” if you’re ready

 

If the merge has been done correctly, you will see the following message at the bottom of the screen:

If a patient created multiple files (by signing up with different email addresses) you will not be able to merge these files.

Related articles

Information in the patient file

Create a new patient file

 

Do you need more details? Contact our team at support@rosa.be