Please note that the Rosa Knowledge Base has been moved to a new location ( https://pro.rosa.be/knowledge-base ). The page you are currently viewing will not be updated anymore.
Houd er rekening mee dat de Rosa Knowledge Base is verplaatst naar een nieuwe locatie ( https://pro.rosa.be/nl/knowledge-base ). De pagina die u nu bekijkt, wordt niet meer bijgewerkt.
Veuillez noter que le centre d'aide Rosa a été déplacé vers un nouvel emplacement ( https://pro.rosa.be/fr/knowledge-base ). La page que vous consultez actuellement ne sera plus mise à jour.
Personal vs Organization profile
- Erin Vanmierlo
When at least two users are linked to an account in Rosa, these users will have each have a personal Rosa Profile as well as a shared organization profile. This article will explain the similarities and differences.
In this article you’ll find:
Information on a personal profile
Specialty (automatically based the NIHII number)
so patients can select the correct health professional
Profile picture
so patients can see who they book an appointment with
Name of the health professional
so patients know who they booked an appointment with
Temporary announcement
to announce vacations, road works etc.
Introduction
So patients know more about the health professional
Location and contact
So patients know where the appointment will take place and how to contact the practice
This is the information provided in settings → Sites. If you work in a group practice, this information is shared by all users, so be careful when changing this information.
Practical info
Let patients know about public transport, parking, accessibility etc.
Business hours
Display the business hours of the practice
Spoken languages
Let patients know if you speek multiple languages
Accepted Payments
Let patients know how they can pay, as well as if the practice is contracted
Website
Provide a link to your personal website
Education and training
Let patients know where you completed your studies and did your training
Specializations
Let patients know what your specialties are
NIHII number
This is the NIHII number you provided when creating your account and can’t be changed without the help of Rosa customer succes
Information on an organization profile
Specialties of health professionals in this practice (automatically based the NIHII number)
so patients can select the correct health professional
Profile picture
so patients can see who they book an appointment with
Name of the practice
so patients know which practice they booked an appointment with
Temporary announcement
to announce vacations, road works etc.
Introduction to patients
so patients know more about the practice
The team
all health professionals of the practice are displayed here (if they activated their personal profile)
Location and contact
So patients know where the appointment will take place and how to contact the practice
This is the information provided in settings → Sites. If you work in a group practice, this information is shared by all users, so be careful when changing this information.
Practical info
Let patients know about public transport, parking, accessibility etc.
Business hours
Display the business hours of the practice
Spoken languages
Let patients know if you speek multiple languages
Accepted Payments
Let patients know how they can pay, as well as if the practice is contracted
Website
Provide a link to your personal website
Booking appointments
On a personal profile, a patient can book an appointment trough the booking stepper:
On an organization profile, a patient can book an appointment trough the booking stepper and then selecting a specialty/health professional:
Or by clicking on a specific health professional in the section “The team” and booking directly on the health professional’s page.
When you work in multiple practices, your personal profile will show all available locations. When a patient books trough the widget of the practice, only the availabilities of that practice will be shown.
Related articles
Let patients know you're using Rosa
https://rosahealth.atlassian.net/wiki/spaces/RKB/pages/555550900226
https://rosahealth.atlassian.net/wiki/spaces/RKB/pages/555558731777