Please note that the Rosa Knowledge Base has been moved to a new location ( https://pro.rosa.be/knowledge-base ). The page you are currently viewing will not be updated anymore.
Houd er rekening mee dat de Rosa Knowledge Base is verplaatst naar een nieuwe locatie ( https://pro.rosa.be/nl/knowledge-base ). De pagina die u nu bekijkt, wordt niet meer bijgewerkt.
Veuillez noter que le centre d'aide Rosa a été déplacé vers un nouvel emplacement ( https://pro.rosa.be/fr/knowledge-base ). La page que vous consultez actuellement ne sera plus mise à jour.
Set how long in advance a patient can cancel an appointment
If you don’t want last minute cancellations, you can set up a time constraint to limit when a patient can cancel their appointment online. The absolute limit is 48 hours.
In this article you’ll find:
Setting time constraints for online cancelations
Go to Booking Preferences (this link only works if you are already logged into your Rosa account)
Define until when patients can cancel an appointment online:
Don’t forget to click on “Save” if you’re ready
Related articles
Set how long in advance patients can book an appointment
Allow patients to leave a note when booking an appointment
Do you need more help? Contact our team at support@rosa.be