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Houd er rekening mee dat de Rosa Knowledge Base is verplaatst naar een nieuwe locatie ( https://pro.rosa.be/nl/knowledge-base ). De pagina die u nu bekijkt, wordt niet meer bijgewerkt.
Veuillez noter que le centre d'aide Rosa a été déplacé vers un nouvel emplacement ( https://pro.rosa.be/fr/knowledge-base ). La page que vous consultez actuellement ne sera plus mise à jour.
Allow patients to leave a note when booking an appointment
- Erin Vanmierlo
When patients book an appointment online, they must indicate a "Motive" when they book their appointment. These motives make it easier for you to organize your time in your timetable, but they don't always provide enough information about why exactly a patient wants to visit.
That's why you can offer your patients to add a non-urgent comment, when making the appointment.
The option to leave a comments with an appointments is disabled by default.
In this article you’ll find:
Allowing patients to leave a note
Go to Booking Preferences (this link only works if you are already logged into your Rosa account)
Check the box ‘Allow patients to leave a note when taking appointments’
Don’t forget to click on “Save” if you’re ready
When a patient leaves a note
You receive an email, when you selected this option in the Emails and SMS setting
A purple icon on a white background appears in the appointment in your calendar
This is what it looks like for your patient
Related articles
Manage notifications sent to yourself
Set how long in advance patients can book an appointment
Set how long in advance a patient can cancel an appointment
Do you need more details? Please contact our team at support@rosa.be