When you offer tele consults, it might confuse patients when an address is mentioned in their confirmation/reminder. Therefore, we recommend to create a specific site for tele consults.
The best practice will be to keep putting spacesput a space, slash, or whatever something else in the fields for street and house number BUT to put the your actual postal code and city of the HP if he doesn’t want to put his actual address
Some information first. Give a short explanation about what you can find in this article.
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First title
Give some intro. Try to link to other articles when relevant. For example:
“You’re mentioning timeslots, while not in an article about how to create timeslots.”
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. Of not, it might not work properly.
In this article you’ll find:
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Create a site for tele consults
Go to Sites (this link only works if you are already logged into your Rosa account)https://hp-calendar.rosa.be/en/settings/organization/postbooking-instructions? → to use this link for other instructions, change ‘postbooking-instructions’ to the correct word. To change this link from EN to NL or FR, just change the ‘en’ to ‘nl’ or ‘fr’.
Second title (or more, if necessary)
Give some intro
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Click on "+Add site"
Fill out all the information
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You can fill ‘Street” and “House number / P.O. box” with a space or a “/” to not confuse your patients. But to make sure to add your correct “Zip code” and “City” for it to work properly. |
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Don’t forget to click on “Create site” when you’re ready
Related articles
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Do you need more help? Contact our team at support@rosa.be |
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