Allow patients to leave a note when booking an appointment

When patients book an appointment online, they must indicate a "Motive" when they book their appointment. These motives make it easier for you to organize your time in your timetable, but they don't always provide enough information about why exactly a patient wants to visit.

That's why you can offer your patients to add a non-urgent comment, when making the appointment.

In this article you’ll find:

Allowing patients to leave a note

1. Go to Booking Preferences (this link only works if you are already logged into your Rosa account)

2. Check the box ‘Allow patients to leave a note when taking appointments’

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3. Don’t forget to click on “Save” if you’re ready

When a patient leaves a note

• You receive an email, when you selected this option in the Emails and SMS setting

• A purple icon on a white background appears in the appointment in your calendar

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This is what it looks like for your patient

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